How can we help you?
Contact us
Frequently asked questions:
You select your product, choose the color and variant (if applicable), and complete the order via our Shopify checkout. Production begins after receipt of payment.
Your product will usually arrive within 2–3 business days , depending on stock availability and printing requirements. Custom orders may take a little longer.
Yes, we're also represented on Etsy, Amazon, and eBay. However, you'll benefit from lower prices in our own online shop—because we can offer our products at particularly affordable prices without the high sales fees of these platforms.
Prices in our online shop are lower than on platforms like Etsy, Amazon, or eBay. This is because we save on high sales fees and can pass these savings directly on to our customers.
Yes! We offer a customized 3D printing service —e.g., for prototypes, special dimensions, or custom colors. Simply contact us using the contact form.
You can return standard products within 14 days . Custom-made items are non-returnable—but we're happy to help with any issues.
You can conveniently pay with credit card, Apple Pay, Google Pay, Klarna and other common methods.
Simply send us an email to kontakt@simonstudios.de or use our contact form . We usually respond within 24 hours.